Manage Your Subscription

Modify or cancel your Korey plan at any time from your organization settings.

Cancel Your Subscription

  1. Settings > Organization > Billing

  2. Click "Manage": Stripe will open with your billing details

  3. Select "Cancel Subscription" and confirm when prompted

Your access remains active through the end of your current billing period. You will not be charged again.

What to Expect After Cancellation

  1. Access ends at the close of your current billing cycle

  2. Team members lose access when the plan expires and will be prompted to contact their admin

  3. Connectors (Slack, GitHub, Shortcut, etc.) stop responding to new requests once access ends

Reactivate Your Subscription

  1. Settings > Organization > Billing

  2. Click "Reactivate Plan"

  3. Confirm your payment method and choose a plan

Need Help?

If the "Manage" option is not visible, your plan may be managed by your Korey org admin or through an enterprise agreement.

  • Ask your Korey org admin: they can modify or cancel the subscription on your behalf

  • Contact support: use the ? button in the bottom-right corner of the app or email [email protected]

Last updated